Returns & Exchanges

At Pretties, we want you to be completely satisfied with your beauty purchase, which is why we offer a 30-day return window for unopened and unused products. If your new glow isn't the right fit, our team is here to help you find your perfect match or process a full refund.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to return.

• 2.
  Prepare Your Package

  Ensure the products are in their original, unopened packaging and securely place them in a shipping box with the included packing slip.

• 3.
  Ship It Back

  Print your prepaid shipping label provided via email, attach it to your package, and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects your return, we will process your refund to your original payment method within 5-7 business days.